Privacy & Refund Policies
Mocksy.Store
🔁 Refund Policy - Mocksy.store
At Mocksy.store, we’re committed to delivering high-quality digital products that meet your expectations. Because our products are non-tangible digital goods, we generally do not offer refunds once a purchase is completed and the product has been downloaded or accessed.
However, we understand that things can go wrong. Please read our refund terms carefully:
✅ Eligible Refunds - Mocksy.store
We may approve a refund only in the following cases:
You purchased the same product more than once by accident
The file is corrupt or not functioning, and we cannot provide a working version within a reasonable time
The product description was significantly misleading, and you did not receive what was promised
In these cases, you must contact us within 7 days of your purchase with proof of the issue.
To request a refund, email us at [email protected] with the following:
- Your order number
- Product name
- A clear explanation of the issue
- Screenshot(s) or evidence, if applicable
We’ll review your request and respond within 3 business days.
❌ Non-Refundable Situations - Mocksy.store
We do not offer refunds for:
Change of mind after purchase
Inability to use the product due to a lack of required software or skills
Download issues caused by internet/connectivity problems
Claiming the product “did not meet expectations” when it matches the description
Purchase of a product on sale or discounted pricing